Support

egged is operated by JD Lion Ecom LLC, 21750 Hardy Oak Blvd Ste 104 PMB 591784, San Antonio, TX 78258, United States. Email is the fastest way to reach us and the only channel we monitor.

Contact

scott.bryan.chen@gmail.com — we reply within two business days.

What to include

• The platform and username of the account involved
• What you expected to happen, and what happened instead
• Roughly when it happened, with a timezone

Common requests

• Disconnect an account — Accounts → Disconnect in the app. This deletes the stored access token and the account's conversation data straight away.
• Delete your data — see Data Deletion.
• Stop all automation immediately — the Dashboard has a kill switch that pauses every automation across the workspace without disconnecting anything.
• Reach a human instead of an automated reply — reply to any automated message asking for a person, or email the address above. Automated messages identify themselves as automated when a conversation begins.

Last updated August 2026.